Ann Arbor has been recognized for its efforts to reach citizens electronically- mainly through its website- by a national publication.
E.Republic’s Center for Digital Government and Digital Communities magazine ranked Ann Arbor as fifth Best Digital City in the country in its population category. The City of Ann Arbor’s website, www.a2gov.org is an excellent resource for residents, as well as Ann Arbor realtors and their clients. The website offers information on a variety of useful A2 topics, including:
-Road and lane closures-Parks and recreation
The award recognizes the website for offering residents one central location online to find information on:
• Citizen Request System: This is an online resource for submitting non-emergency service requests to the city, for parks maintenance, pothole and street light repair, water system issues, to name just a few.
• GIS Resources: Offers a variety of maps including zoning, voting districts, historic districts, subdivisions, city parks and details of park capital improvement projects.
• GovDelivery E-mail Notifications: Offers Web visitors the opportunity to subscribe to more than 40 pages within the city’s Website, including road or lane closures, news and much more. Subscribers then receive e-mail notifications when new information, related to the pages for which they subscribed, is available.
• My Property Information: This resource will validate if an address is within the city limits of Ann Arbor and provides mailing, voting, solid waste pickup and water consumption information related to the address. This application also provides information on the property’s solar energy potential and maps the property’s impervious areas for storm water management.
• eTRAKiT: A new online permitting and development review and inspection website which allows 24/7 access to inspection results, the ability to look up permits online, check registration with the city or schedule inspections.
"This year's winners demonstrate how cities have faced economic challenges with creativity and innovation in the use of information technology," said Cathilea Robinett, executive director for the Center for Digital Government. "The Survey clearly shows that cities place a high value on positive experiences for their constituents when using government services. These winners are at the leading edge of the future in digital advances for citizens."